If you’re joining university or college in Kenya and need financial support, the Higher Education Loans Board (HELB) can help you pay for tuition and upkeep.
This guide explains the application process step by step for first-time applicants.
✅ REQUIREMENTS BEFORE APPLYING
Make sure you have:
- 🪪 Your National ID or waiting card
- 📱 Registered Safaricom/Airtel phone number
- 📧 Active email address
- 🎓 Admission letter from university/college
- 📄 KCSE result slip/certificate
- 👨👩👧 Parent/guardian ID copies and phone numbers
- 🖊️ Passport photo (sometimes required)
- 📌 KRA PIN (if requested by institution)
📱 STEP 1: DOWNLOAD THE HELB APP
Download the official HELB mobile app:
- Android: HELB App on Google Play
Or visit the official HELB portal:
📸 HELB APPLICATION PROCESS
📝 STEP 2: CREATE AN ACCOUNT
- Open the HELB App or website
- Click Register
- Enter:
- ID number
- Phone number
- Email address
- Password
You’ll receive an OTP verification code on your phone.
🏫 STEP 3: SELECT LOAN APPLICATION
After logging in:
- Choose:
- Undergraduate First Time Loan Application (for first years)
- Or the appropriate category for your institution
Fill in:
- Personal details
- Family information
- Institution details
- Course information
📄 STEP 4: UPLOAD REQUIRED DOCUMENTS
Upload clear copies/photos of:
- ID card
- Admission letter
- KCSE certificate/result slip
- Parent/guardian IDs
Make sure documents are readable.
✍️ STEP 5: REVIEW & SUBMIT
- Double-check all details
- Confirm phone numbers and institution info
- Submit the application
You may receive a confirmation SMS/email after submission.
📬 STEP 6: TRACK APPLICATION STATUS
You can monitor your application:
- Through the HELB App
- On the HELB portal
- Via SMS updates
💰 HOW HELB MONEY IS SENT
Once approved:
- Tuition is usually sent directly to your institution
- Upkeep money is sent to your bank or mobile account depending on setup
⚠️ IMPORTANT TIPS
- ❌ Avoid fake HELB agents/scammers
- ✅ Use official HELB platforms only
- 📅 Apply before deadlines
- 📶 Use stable internet when uploading documents
🎓 FINAL WORD
HELB has helped thousands of Kenyan students access higher education and continue their dreams despite financial challenges.
Apply carefully, submit correct details, and keep checking your status regularly.